Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Geminus Holdings LLC, a Texas limited liability company doing business as AnswerBoost ("AnswerBoost," "we," "us," or "our").

By accessing getanswerboost.com, booking a demo, or using any AnswerBoost service, you confirm that you are at least 18 years of age, have legal authority to enter this agreement on behalf of yourself or your business, and agree to comply with these Terms in full.

2. Description of Services

AnswerBoost provides automated missed call recovery technology including:

• Automated SMS text-back to missed inbound callers
• AI-powered conversational response handling
• Appointment booking integrations
• Voicemail transcription (Pro plan)
• Related automation and reporting tools

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

3. SMS Platform and 10DLC Compliance

AnswerBoost operates as a platform/ISV that enables individual client businesses to send SMS messages to their own customers. Each message is sent on behalf of the registered client business using that client's 10DLC-registered number.

All SMS communications through our platform include opt-out language. Recipients may reply STOP to immediately unsubscribe. Reply HELP for help. Message and data rates may apply.

Clients are responsible for ensuring their use of the platform complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable carrier requirements. AnswerBoost will not be liable for client violations of applicable telemarketing or messaging laws.

We do not share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties.

4. Account Responsibilities

You are responsible for:

• Maintaining confidentiality of account credentials
• Ensuring all information provided to AnswerBoost is accurate and current
• All activity that occurs under your account
• Complying with all applicable laws including the TCPA, CAN-SPAM Act, and state telemarketing laws
• Obtaining any required consents from your customers before they are contacted through our platform

5. Acceptable Use

You agree not to use AnswerBoost to:

• Violate any applicable federal, state, or local law or regulation
• Send spam, unsolicited commercial messages, or harassing communications
• Contact individuals who have previously opted out or requested no further contact
• Collect data from individuals without authorization
• Reverse engineer, decompile, or create derivative works from our proprietary systems
• Resell or sublicense access to the platform without prior written consent

We reserve the right to suspend or terminate accounts that violate these terms immediately and without refund.

6. Payment and Billing

Services are billed monthly in advance. The one-time setup fee is due upon signing. Subscription fees are charged on the same calendar date each month to the payment method on file.

Current pricing:

• Standard: $597/month + $1,000 one-time setup fee
• Pro: $897/month + $1,000 one-time setup fee

Pricing is subject to change with 30 days' written notice to active clients. Continued use of the service after the effective date of a price change constitutes acceptance.

7. Cancellation and Refunds

You may cancel your subscription at any time by contacting hello@getanswerboost.com. Cancellation takes effect at the end of the current billing period — you retain access through that date.

No refunds are issued for partial months of service. The one-time setup fee is non-refundable once onboarding has begun.

If you believe a charge was made in error, contact us within 30 days of the charge and we will investigate promptly.

8. Intellectual Property

All content, software, and systems comprising the AnswerBoost platform — including AI models, automation workflows, and response templates — are the property of Geminus Holdings LLC and protected by applicable intellectual property laws.

You retain ownership of your business data and customer information. By using the platform, you grant AnswerBoost a limited license to process that data solely to deliver the services described herein.

9. Disclaimer of Warranties

To the fullest extent permitted by law, AnswerBoost disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANSWERBOOST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO ANSWERBOOST IN THE THREE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Geminus Holdings LLC and its officers, directors, employees, and agents from and against any claims, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law — including any TCPA violations resulting from your use of the platform.

12. Governing Law

These Terms shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. Any disputes shall be resolved first through good-faith negotiation, then if unresolved, in the courts of Dallas County, Texas.

Class action waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only and not as a class action or class-wide arbitration.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will post the updated Terms on this page and update the "Last updated" date. For material changes, active clients will be notified by email with at least 14 days' notice. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.